1. What are cookies?
Cookies are small tracking file that, if you agree to, we put on your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are not viruses – they are plain text items and are not compiled code – so they cannot be executed on, or affect the operation of, the device. For more information on cookies go to http://www.allaboutcookies.org (link is external).
2. What type of cookies do we use?
Session or navigation/persistent cookies – They are needed for normal browsing and use of the website. We may use two types of cookies: Session cookies which are temporary and expire when the browser session is closed; they do not remain in your computer. Persistent cookies which last longer, as they stay stored in your cookie file even after closing the browser session. They will re-connect to the web page when it is next opened, remembering your information to facilitate navigation (avoid login process) or providing commercial services (offering products or services related to previous visits).
Cookies can be created by the web site being visited (they are called “own cookies”) and some will be received by the site owner from third parties (they are called “third-party cookies”) when navigating a website generated by a third-party service hosted by that website. For example, a cookie used by an advert or advertising banner on the website visited.
The purposes of the cookies may differ as follows:
- Technical cookies
They allow you to navigate through our website and use different services that exist therein. For example, control traffic and data communication, identify the session, access restricted areas, remember elements regarding an order, make the application for registration in an event or medical education, use security elements during the browsing and store contents for the dissemination of videos or sound.
- Customisation cookies
They allow you to access the service with certain general characteristics predefined by the device or by yourself. For example, the language, the type of browser through which you access the service, the selected content design, geolocation of the device and the regional configuration .
- Advertising cookies
They allow the effective management of advertising spaces that have been included in the website or application from which the service is provided. They can adapt the advertising content so that it is relevant for you and to avoid showing recurring advertisements.
- Analytical cookies
They allow tracking and analysis of your behavior on websites. The information collected through this type of cookies is used to measure website performance, and for the elaboration of navigation profiles of the website users, to continuously improve the service based on yours and other users usage data.
3. What type of cookies do we use and for what purposes
We use the following cookies:
- Own Cookies:
For the purpose of internal use essential for the operation of this website i.e allow your authentication or maintenance of the session once you are registered. The deactivation of this cookie prevents the correct functioning of some of the functionalities of the web.
|nortoo_login||Initiate the session through Almirall’s OAUTH||Technical cookie to get access to the site||Only in use during active session|
|acceptedCookies||Knows which are your preferences about our cookies.||Customisation cookie||5 years|
|Cookie_support||Knows whether you have accepted our cookies policy||Customisation cookie||24 hours|
|LFR_SESSION_STATE_||Knows your navigation status and enable the use of the forward / backwards button on the searcher (Explorer, Firefox, Chrome, etc)||Technical cookie||Only in use during active session|
|ID, USER_UUID, COMPANY_ID||Enables your user ID to log in. It’s only available if you request “Keep me logged in”||Technical cookie||Only in use during active session|
|JSESSIONID||Assigns a session identifier to your user to enable you to log in with your register user||Technical cookie||Only in use during active session|
|GUEST_LANGUAGE_ID||Checks the language you chose by default.||Customisation cookie||12 months|
- Third-party cookies:
- Incapsula – Technical cookie
Incapsula, is an external Firewall, contracted as a service that improves the performance and security of the site.
|Name||Type of cookie||Retention period|
|visid_incap_||Technical cookie||1 year|
|incap_ses_||Technical cookie||Active session|
|___utmvc||Technical cookie||Active session|
- Kaltura – Technical cookie
Kaltura is used to reproduce videos.
|Name||Description||Type of Cookie||Retention period|
|__utmc||This cookie is useful to interact with urchin.js. .||Analytical cookie||Active session|
|__utmz||This cookie stores the source of traffic or campaign to understand how did you arrive to the site. This cookie is updated every time new data is sent to Google Analytics.||Analytical cookie||6 months|
- Google Analytics – Tracking and analytical cookie
We use these cookies to collect statistics about your activity on the web and the general activity of the website. The information collected allows us to optimise navigation through our website and provide you with the best service, i.e. the number of pages visited, the language used, the frequency of visits, the time of visits or the browser used, among others.
Learn more about how to uninstall these cookies on section 3 down below.
Type of Cookie
|_ga||Differentiates the users||Analytical Cookie||2 years|
|_gid||Differentiates the users||Analytical Cookie||24 hours|
|_gat||Limits the percentage of enquiries.||Analytical Cookie||1 minute|
More information on how Google Analytics handles user data can be found here: https://support.google.com/analytics/answer/6004245?hl=en.
- Eloqua – Analytical and statistical cookie
We use Eloqua to personalise the way we communicate with you. The first time you visit the website, an Almirall cookie is stored in your browser. This cookie is used to track the pages you visit during the session. The information collected is only visible to us and it is not shared with any third party.
Although this cookie does not contain any specific personal information about you, if you choose to fill out a form on our website, we will link your personal information (including, among others, what operating system you are using, your IP address, cookie information, time and information of click flow) with the scan information associated with the Eloqua cookie in your browser. This information is only collected while you are on the Almirall website but cannot collect information about other third party sites that you have visited.
We use this information to improve the services we provide to you, such as how we communicate with you (subject to your consent), adapting the content of our communications to your preferences based on your interest in the content of our web pages, or selecting services that may interest you improving how we respond to your needs.
|ELQSTATUS||This cookie is sent automatically and it only contains the value “OK”||2 years|
|ELOQUA||This cookie contains a global unique identifier and and randomly generates a set of characters and numbers to identify the unique visits to our site.||2 years|
More information on how Eloqua handles user data can be found here.
4. How to uninstall cookies?
In this connection, please follow these instructions for different browsers:
- Enter the Safari menu > Preferences
- In the Privacy section, click the Details button
- Select the website that stores cookies and click Delete, or click Delete All to remove all of the cookies
You can also prevent our suppliers from collecting your data by clicking on the following links:
- Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=es. An opt-out cookie is set which prevents the collection of your data on future visits to this website.
- Eloqua: http://www.eloqua.com/trust/privacy-policy/opt-status.html.
In this link you can find also options to opt-out from cookies stored in your device: http://www.youronlinechoices.com/
The previous links can be updated by the developers of these browsers. We will use all reasonable efforts to maintain the previous list duly updated. However, if a link does not work or is not up to date, you can go to the “Help” menu of your browser.
If you want to have more control over the installation of cookies, you can install programs or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose the cookies you want to allow.